Effective Date: 01-01-2026
Journey Forward ~ Somatic Therapy Tampa (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality of your personal information.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact our practice, or engage in therapy services in Florida, New York, or Washington.
By using our website or services, you agree to the practices described below.
1. Who We Are
Journey Forward ~ Somatic Therapy Tampa provides trauma-informed, somatic, EMDR, and burnout recovery therapy services in-person in Florida and virtually in Florida, New York, and Washington.
Office Address:
1218 Millennium Pkwy Suite 218
Brandon, FL 33511
Email: hello@somatictherapytampa.com
Phone: 813-407-3679
2. Information We Collect
We may collect the following types of information:
A. Personal Information You Provide
When you:
- Fill out a contact form
- Book a consultation
- Complete our therapist matching quiz
- Download a free resource
- Subscribe to emails
- Schedule therapy services
We may collect:
- Name
- Email address
- Phone number
- State of residence
- Insurance information (if provided)
- General inquiry details
Please note: Information submitted through website forms is not intended to include detailed clinical or highly sensitive health information.
B. Health Information (Protected Health Information – PHI)
If you become a client, your therapy records are protected under HIPAA and governed by our separate Notice of Privacy Practices, which you will receive before beginning services.
Your clinical records are stored securely in HIPAA-compliant systems.
C. Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type
- Pages visited
- Time spent on pages
- Device information
This information is used for analytics, website improvement, and security purposes.
3. How We Use Your Information
We may use your information to:
- Respond to inquiries
- Schedule consultations or sessions
- Provide therapy services
- Send practice updates or wellness resources
- Improve website performance
- Process payments
- Verify insurance benefits
- Comply with legal obligations
We do not sell your personal information.
4. Email Communications
If you subscribe to our email list or download a resource, you may receive:
- Wellness resources
- Practice updates
- Educational content
- Occasional marketing messages
You may unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any email.
5. SMS Communications
If you choose to opt in to receive text messages from Journey Forward ~ Somatic Therapy Tampa, you agree to receive occasional marketing and informational messages related to therapy services, wellness resources, and practice updates.
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
We do not sell or share your mobile information with third parties for marketing purposes.
SMS communication is not a secure method for transmitting protected health information (PHI). Please do not send sensitive clinical information via text.
6. Telehealth & Online Therapy
We provide virtual therapy services to residents of:
- Florida
- New York
- Washington
Telehealth sessions are conducted using HIPAA-compliant platforms. While we take reasonable steps to protect your privacy, no online transmission can be guaranteed 100% secure.
7. Third-Party Services
We may use third-party providers for:
- Electronic Health Records (EHR)
- Scheduling platforms
- Payment processing
- Email marketing
- Analytics (such as Google Analytics)
- ZocDoc booking services
These providers may collect information as governed by their own privacy policies.
We are not responsible for the privacy practices of third-party websites linked from our site.
8. Cookies
Our website may use cookies to:
- Improve user experience
- Analyze traffic
- Remember preferences
You can disable cookies in your browser settings.
9. Insurance & Payment Information
If you provide insurance information:
- It is used solely to verify benefits or submit claims.
- We accept Aetna, UHC, UMR, Oscar, and Oxford.
- We may provide documentation for out-of-network reimbursement.
Payment information is processed through secure, HIPAA-compliant systems.
10. Immigration Evaluations
If you request immigration evaluations, additional documentation may be required. Sensitive personal information related to legal proceedings is handled with strict confidentiality in compliance with professional and legal standards.
11. Culturally Responsive & Affirming Care
We serve diverse communities, including BIPOC, LGBTQIA+, immigrants, caregivers, and professionals. Information shared with us is treated with respect and confidentiality consistent with clinical ethics and applicable laws.
12. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of transmission over the Internet is 100% secure. By using our website, you acknowledge this inherent risk.
13. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children without parental consent.
14. Your Rights
Depending on your state of residence (FL, NY, WA), you may have rights regarding:
- Accessing your data
- Requesting corrections
- Requesting deletion (where applicable)
- Opting out of communications
Clients may request access to their clinical records in accordance with HIPAA and state law.
15. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
16. Contact Us
If you have questions about this Privacy Policy, please contact:
Journey Forward ~ Somatic Therapy Tampa
hello@somatictherapytampa.com
813-407-3679